Every guest is special, but we go the extra mile for the extra special guest.If you have any health or mobility worries about your flight, you’ll find the information you need for a smooth journey right here..
FITNESS FOR TRAVEL
Due to safety reasons, travel by air is normally not recommended in the following cases:
Note: Complicated pregnancies require medical clearance from a doctor (refer to next section).
Note: The above list is not comprehensive, and fitness for travel of special cases will be determined individually.
Medical clearance is required to assess an individual’s fitness to fly. Guests requiring medical clearance are those who may:
OTHER ACUTE OR CHRONIC ILLNESSES
For stable chronic illness such as diabetes where controlled medicine is effective and readily available, medical clearance is not a requirement. However as a precaution, guests with the illness should carry medications in their hand carry for use onboard. For more information, kindly refer to the Diabetic Guests section. http://www.malindoair.com/the-malindo-experience/special-needs
Note: Malindo Air reserves the right to refuse carriage of passengers with conditions where adverse effects or hazard may result during the flight. When a cabin crew suspects that a passenger may be ill, the flight Captain will be informed and a decision will be made on whether the passenger is fit for travel.
As we prioritise the comfort and safety of all our passengers, it is crucial that our guests inform our staff beforehand of any need for special assistance so that Malindo Air may make the necessary arrangements to make your journey a memorable one. For additional information on this matter, please get in touch with our Call Centre at +603 7841 5388 (9am-9pm daily, GMT +8) or write in to firstname.lastname@example.org.
The information provided in this website is for informational purposes only and are not exhaustive. They are not intended in any way to serve as medical advice or its substitute. Please consult your physician regarding your health or specific medical questions that you may have. Malindo Air will not be held responsible for any misuse of information or adverse effects of recommendations howsoever arising from or connected with the usage of information as stated in this website.