IMPORTANT NOTES:
* State the TICKET NO and NAME for refund
* Bookings with more than 1 passenger, state NAMES/TICKET NOs to be refunded under COMMENTS
* If all passengers in bookings to be refunded, just state ALL TICKETS under COMMENTS
* Ensure ACCURACY to avoid cancellation of other bookings
* Promotional fares - only Govt taxes will be refunded
* Refunds will be completed between 30 to 60 days
* Tickets purchased from Travel Agents /Third Party provider must be submitted to them for refunds: NOT HERE
* For duplicate bookings, specify details of duplicate bookings under COMMENTS
* For Medical, Death or Billing errors, attach supporting documents
* For Travel Insurance, please attach your insurance policy.