Customer Care Centre
Reach out to us wherever you are in the world.
Whatsapp: +62 811-1938-0888 (chat only)
Available 24 hours / day
Call us: +603 78415 388
Available daily, 9.00am - 6.00pm (GMT+8)
General Enquiries
Email: od_customercare@batikair.com.my
Operating hours:
Monday - Sunday: 9am - 6pm (GMT+8)
Corporate Address
Malindo Airways Sdn. Bhd. (D.B.A Batik Air)
Meritus @ Oasis Coporate Park,
B2-1-01 Jalan PJU 1A/2,
Ara Damansara 47301 Petaling Jaya,
Selangor Darul Ehsan, Malaysia.
Batik Air Lost & Found
Email: baggage@batikair.com.my
Operation hours: 4.00am - 12.00am (GMT +8)
India
Email: info_india@batikair.com.my
Operating hours:
Monday to Friday: 9.30am - 5.30pm
Saturday: 9.30am - 2pm
Sunday: Closed
Australia
+61 2 8248 0035
Email: batikair@airlinerepservices.com
Operating hours:
Monday to Friday: 9.00am - 8.00pm (AEST)
Saturday/Sunday & Public Holiday: Closed
New Zealand
0800 002 922
Email: batikair@airlinerepservices.com
Operating hours:
Monday to Friday: 9.00am - 5.00pm (NZST)
Saturday/Sunday & Public Holiday: Closed