Customer Care Centre
Wherever you are in the world, know that we’re only a call away. Contact us at anyone of our call centres with the contact details and numbers listed below.
Email: customer_care@malindoair.com
Operating Hours : 8am - 10pm ( GMT+8 )
Monday to Friday
+603 - 7841 5353
Operating Hours: 8am - 10pm (GMT+8)
Monday to Sunday
Malaysia
Customer Care Centre+603 - 7841 5388
Operating Hours: 8am - 10pm (GMT+8)
Monday to Sunday
Email: customer_care@malindoair.com
24th March to 14th April 2020
Operating Hours: 9am - 5pm (GMT+8)
Monday to Sunday
KLIA Baggage Services
+6010 288 8741
+6010-401-0938
+6010-401-0936
Baggage Call Centre : Daily 8am - 10pm
Email: baggage@malindoair.com
Baggage Operations : 24 hours
Dedicated Corporate Helpdesk
Email us at: corporate@malindoair.com
Operating Hours: 9am - 6pm (GMT+8)
Monday to Friday
Government Travel Contact
Bahagian Perhubungan Kerajaan
Malindo Airways Sdn. Bhd.
Meritus@ Oasis Coporate Park,
B2-1-01 Jalan PJU 1A/2,
Ara Damansara 47301 Petaling Jaya,
Selangor Darul Ehsan, Malaysia.
+603-2035 6699 Ext: 1348
Fax: +603-5036 7059
Email: govwpua@malindoair.com
Singapore
Customer Care Centre+603 - 7841 5388 (Malaysia)
24th March to 14th April 2020
Operating Hours: 9am - 5pm (GMT+8)
Monday to Sunday
Email: customer_care@malindoair.com
India
Customer Care Centre
(+91) 11 41714850
General Enquiries Email: info_india@malindoair.com
Operating Hours: Monday to Friday: 9.30am - 5.30pm
Saturday: 9.30am - 2pm
Sunday: Closed
Due to India Lockdown up to 14th April 2020
Limited handling due to work from home (wfh).
Australia / New Zealand
Customer Care Centre
Australia
+61 280 730 133
General Enquiries Email: customercare.au@malindoair.com
Group Enquiries Email: groups.au@malindoair.com
Operating Hours: Mon to Fri : 0900 - 1700 hrs (AWST & AEST)
Saturday/Sunday & Public Holiday : Closed
28th March to 14th April 2020
Operating Hours: 1200 to 2000 hours (AEST) (GMT +11),
0900 to 1700 hours (AWST) (GMT +8)
Closed on Saturday/Sunday & Public Holidays
New Zealand
0800 002 922
General Enquiries Email: malindoair@airlinerepservices.co.nz
Group Enquiries Email: malindoair@airlinerepservices.co.nz
Operating Hours: Mon to Fri : 0900 - 1700 hrs (NZ Time)
Saturday/Sunday & Public Holiday : Closed