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Customer Care Centre

Reach out to us wherever you are in the world.

Whatsapp: +62 811-1938-0888 (chat only)

Available 24 hours / day


Call us: +603 78415 388

Available daily, 9.00am - 6.00pm (GMT+8)


General Enquiries

Email: [email protected]

Operating hours:
Monday - Sunday: 9am - 6pm (GMT+8)


Corporate Address

Malindo Airways Sdn. Bhd. (D.B.A Batik Air)
Meritus @ Oasis Corporate Park,
B2-1-01 Jalan PJU 1A/2,
Ara Damansara 47301 Petaling Jaya,
Selangor Darul Ehsan, Malaysia.


Batik Air Lost & Found

Email: [email protected]
Operation hours: 4.00am - 12.00am (GMT +8)

India

Email: [email protected]
Operating hours:
Monday to Friday: 9.30am - 5.30pm
Saturday: 9.30am - 2pm
Sunday: Closed


Australia

+61 2 8248 0035
Email: [email protected]
Operating hours:
Monday to Friday: 9.00am - 8.00pm (AEST)
Saturday/Sunday & Public Holiday: Closed


New Zealand

0800 002 922
Email: [email protected]
Operating hours:
Monday to Friday: 9.00am - 5.00pm (NZST)
Saturday/Sunday & Public Holiday: Closed