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Sales and Ticketing Offices

Locate a ticketing counter near you. For your convenience, our Sales and Ticketing Counters are now open at:


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Malaysia Sales and Ticketing Counters:

  • WEST MALAYSIA

    AIRPORT TICKETING OFFICE

    Kuala Lumpur International Airport
    Level 5, Departure Hall, Counter E,
    64000, KLIA.
    Phone : -
    Business hours : 24 hours 

    Subang Skypark
    G4, Ground Floor, Departure Hall Subang Airport
    Phone : +603-78400492
    Business hours : 05.00am to 09.00pm daily

    Penang
    L3LS7, Level 3, Mezzanine Floor,
    Penang International Airport,
    11900, Bayan Lepas, Penang
    Phone :  +604 6458858, +604-6415144
    Business hours : 03.30am to 09.30pm daily

    Langkawi
    66, Mezzanine Floor
    Langkawi International Airport
    07100 Padang Mat Sirat Langkawi, Kedah
    Phone : +604 955 5688
    Business hours : 08.00am to 08.00pm daily

    Johor Bahru
    S8, Aeromall Concourse,
    Senai International Airport,
    81400 Senai Johor Bahru
    Phone : +607 599 3418
    Business hours : 06.30am to 10.00pm daily

    Kota Bharu
    Lot L1L25 (A) Public Concourse,
    Sultan Ismail Petra Airport,
    16100, Kota Bharu, Kelantan.
    Phone : +609 771 5082
    Business hours : 06.00am to 09.00pm daily

    Kuala Terengganu
    Lot L1 L24, Departure Concourse, Landside Area,
    Sultan Mahmud Airport,
    21300, Kuala Terengganu, Terengganu
    Phone : +609 667 5412
    Business hours : 07.00am to 07.00pm daily

  • EAST MALAYSIA

    Kota Kinabalu 
    L2L (G24), Level 2 Airline Office,
    Kota Kinabalu International Airport,
    Phone : +603 2035 6699 (Ext:1344)
    Business hours : 07.30am to 07.30pm daily.

    Kuching  
    L2L, Level 2, Main Terminal,
    Kuching International Airport,
    93722 Kuching, Sarawak.
    Phone : +608 2575820
    Business hours : 08.00am to 08.00pm daily.


Other Locations:

    • Bangkok Airport Office

      3rd Floor (between entrance 7 & 8), Terminal 1
      Dong Mueang International Airport
      Phone :  +617 3860 6021   
      Operation hours:   


    • Brisbane Airport Office

      Brisbane International Airport,
      Suite 3L18, Level 3, International Terminal,  
      Brisbane Airport, Queensland 4008
      Phone :  +617 3860 6021   
      Operation hours:  03:00am to 10:00am 


    • Chennai Sales Office

      Malindo Airways Sdn Bhd
      Room No.9, Mezzanine Floor(West Wing), 
      New International Terminal Complex-T-4, Tirusulam, 
      Chennai International Airport 
      Chennai -600027
      Airport Service : +91-44-22566112   
      Ticketing/Sales : +91-44-22566113 
      Email:  maa.sales@malindoair.com  
      Business hours : Mon – Fri 9.30am to 5.30pm, 
      Sat 9.30am to 2.00pm 


    • Dhaka Sales Office

      Second Floor, Nagar Shefali,
      House No# 09, Road No# 17, Block E, Banani,
      Dhaka 1213, Bangladesh
      Phone: +880 1777775582-83 & 5585
      Business hours: 10:00am to 04:00pm (Sunday-Thursday)


    • Dubai Sales Office

      Dnata Airline Centre, Sheikh Zayed Road,
      Business Bay Area, Dubai
      Phone : (+971) 04 7036782(Customer Support) /
      (+971) 50 6326377
      Business hours : Sunday – Thursday 9.00am to 06.30pm
      Email:  mahra.alfalasi@dnata.com 


    • Guangzhou Sales Office

      Room W215, Pullman Guangzhou Baiyun International Airport,
      No. 1 Airport Jiudian Road, Huadu District,
      Guangzhou City, Guangdong Province,
      P.R.C.
      Phone : 86-020-36062297
      Email: customercare.china@batikair.com.my 
      Business hours : Mon - Fri ( 9am to 6pm ) 


    • Ho Chi Minh City Sales Office

      53 Huynh Khuong Ninh, Da Kao Ward,
      District 1, Ho Chi Minh City. 

      Phone : +84 28 3915 2022, +84 28 3915 2023.
      Business hours : Mon - Fri 8.30am to 17.30pm,
      Sat - 8.30am - 12.00pm


    • Hong Kong Sales Office

      Unit 2503 25/F, Island Place Tower,
      510 King's Road, North Point, Hong Kong.
      Phone : +852 3180 6683
      General Enquiries Email: ODHelpdesk@pam.com.hk
      Operating Hours: Monday to Friday (9:00am -5:45pm), Saturday and Sunday (Closed)


    • Islamabad Sales Office

      Batik Air
      Pak Turk Center, 1-D, Unit 6,Block R, F6/G6
      Jinnah Avenue, Blue Area, Islamabad.

      Phone :(042) 3630 9671/2/3/4/5
      Business hours: Monday - Friday 9.00am to 5.00pm
      Email: info@kwgpk.com


    • Karachi Sales Office

      Batik Air
      Ground Floor NHOWA Tower,
      M.D.M. Wafai Road, Karachi-74200

      Phone : (021) 3568-4012/3/4/6/7/8
      Business hours : Monday - Friday 9.00am to 5.00pm 
      Email: info@kwgpk.com


    • Kathmandu Sales Office

      Ground Floor, GR Complex, House No. 531
      Lazimpat, Kathmandu, Nepal

      Phone : +977 1400 5205, +977 1 400 5206
      Business hours: 9.00am to 5.00pm daily


    • Lahore Sales Office

      National Towers (Opposite Aiwan-E-Iqbal),
      Egerton Road, Lahore - 54000

      Phone: (042) 3630-9671/2/3/4/5
      Business hours: Monday - Friday 9.00am to 5.00pm
      Email: info@kwgpk.com


    • Maldives Sales Office

      Conceirge Group Maldives
      5th floor, M.Perry Winkle
      Haveeree Hingun, Male; 20334
      Phone : +960 7377787


    • Melbourne Airport Office

      Melbourne International Airport - Tullamarine,
      Level 2, Victoria 3045. 
      Phone : +61 383 263388 
      Operation hours : Everyday 5.00am to 12.00pm 


    • Mumbai Sales Office

      Malindo Airways Sdn Bhd 
      Phone : (+91) 11 41714850
      Business hours : Mon – Fri 9.30am to 17.30pm
      Email : del.sales@batikair.com.my


    • New Delhi Sales Office

      903, Kailash Building,
      26,Kasturba Gandhi Marg,
      New Delhi-110001
      Phone : (+91) 11 41714850
      Business hours : Mon – Fri 9.30am to 17.30pm,
      Sat 9.30am to 13.30pm
      Email Sales : del.sales@batikair.com.my


    • Phnom Penh Sales Office

      No. 135E0, Preah Sisowath Quay,
      Sangkat Wat Phnom, Khan Daun Penh
      12200 Phnom Penh, Cambodia.

      Phone : +855 23 969877, +855 23 969878
      Business hours :Monday to Friday : 8.00am to 5.00pm / Saturday : 8.00am to 12.00pm


    • Perth Airport Office

      Perth International Airport,
      Ground Level 1.60, 245 Horrie Miller Drive,
      Terminal 1, Western Australia 6105.

      Phone : +61 894 794101
      Business hours : Only open during flight hours


    • South Korea Sales Office

      Reservation and Ticketing Office
      18th floor, Eulji Hankuk Bldg., 50, Eulji-ro, Jung-gu, Seoul, Korea 04534
      Phone : +82 775 7772
      Email :odres@meebank.co.kr
      Business hours :Monday to Friday, 9am - 6pm (GMT+9)


    • Singapore Airport Ticketing Counter

      Check in Row 1,
      Changi Airport Terminal 3,
      Singapore 819663
      Business hours : 8am to 6pm daily.


    • Singapore Sales Office

      Reservation & Ticketing Office
      61 Stamford Road
      #01 - 07 Stamford Court
      Singapore 178892
      Business hours : Mon - Fri 9am to 6pm
      Call Centre : +65 6339 6904


    • Sri Lanka Sales Office

      Batik Air, Jetwing House II, 46/26, Nawam Mawatha, Colombo 02, Sri Lanka
      Phone : +94 0112 345 700 Ext 2179
      Email :groupdesk.od@jetwing.lk (for group quires)
      Business hours :Monday to Friday, 9am - 5pm


    • Sydney Airport Office

      Suite 3-1035, Level 3, International Terminal,
      Sydney Airport, New South Wales 2020.

      Business hours : 04.00am to 11.00am daily


    • Taipei Sales Office

      11F-5, No.142,
      Sec. 3, Minquan E. Rd., Songshan Dist.,
      Taipei ,Taiwan.

      Phone : +886-2-8770-5008
      Business hours : 09:00-12:30 /14:00-17:30


    • Trichy Sales Office

      New Integrated Terminal Building (NITB),
      Trichy International Airport, Trichy 620007 
      Phone : +91 0431-2340209 / 2341772 / 7558152632
      Business hours : Mon – Fri 9.30am to 5.30pm,
      Sat 9.30am to 12.30pm
      Email: trz.sales@batikair.com.my



Note :  Kindly bear with us in the event our Counter Sales staff are engaged with customers and may not be able to attend to your call. In such an event, please contact our Call Centre at Whatsapp:+62 811-1938-0888 (chat only) or call us again. We look forward to serving you. Thank You.