Sales and Ticketing Offices
Locate a ticketing counter near you. For your convenience, our Sales and Ticketing Counters are now open at:
Malaysia Sales and Ticketing Counters:
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WEST MALAYSIA
AIRPORT TICKETING OFFICE
Kuala Lumpur International Airport
Level 5, Departure Hall, Counter E,
64000, KLIA.
Phone : -
Business hours : 24 hoursSubang Skypark
G4, Ground Floor, Departure Hall Subang Airport
Phone : +603-78400492
Business hours : 05.00am to 09.00pm dailyPenang
L3LS7, Level 3, Mezzanine Floor,
Penang International Airport,
11900, Bayan Lepas, Penang
Phone : +604 6458858, +604-6415144
Business hours : 03.30am to 09.30pm dailyLangkawi
66, Mezzanine Floor
Langkawi International Airport
07100 Padang Mat Sirat Langkawi, Kedah
Phone : +604 955 5688
Business hours : 08.00am to 08.00pm dailyJohor Bahru
S8, Aeromall Concourse,
Senai International Airport,
81400 Senai Johor Bahru
Phone : +607 599 3418
Business hours : 06.30am to 10.00pm dailyKota Bharu
Lot L1L25 (A) Public Concourse,
Sultan Ismail Petra Airport,
16100, Kota Bharu, Kelantan.
Phone : +609 771 5082
Business hours : 06.00am to 09.00pm dailyKuala Terengganu
Lot L1 L24, Departure Concourse, Landside Area,
Sultan Mahmud Airport,
21300, Kuala Terengganu, Terengganu
Phone : +609 667 5412
Business hours : 07.00am to 07.00pm daily -
EAST MALAYSIA
Kota Kinabalu
L2L (G24), Level 2 Airline Office,
Kota Kinabalu International Airport,
Phone : +603 2035 6699 (Ext:1344)
Business hours : 07.30am to 07.30pm daily.Kuching
L2L, Level 2, Main Terminal,
Kuching International Airport,
93722 Kuching, Sarawak.
Phone : +608 2575820
Business hours : 08.00am to 08.00pm daily.
Other Locations:
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Bangkok Airport Office
3rd Floor (between entrance 7 & 8), Terminal 1
Dong Mueang International Airport
Phone : +617 3860 6021
Operation hours:
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Brisbane Airport Office
Brisbane International Airport,
Suite 3L18, Level 3, International Terminal,
Brisbane Airport, Queensland 4008
Phone : +617 3860 6021
Operation hours: 03:00am to 10:00am
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Chennai Sales Office
Malindo Airways Sdn Bhd
Room No.9, Mezzanine Floor(West Wing),
New International Terminal Complex-T-4, Tirusulam,
Chennai International Airport
Chennai -600027
Airport Service : +91-44-22566112
Ticketing/Sales : +91-44-22566113
Email: maa.sales@malindoair.com
Business hours : Mon – Fri 9.30am to 5.30pm,
Sat 9.30am to 2.00pm
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Dhaka Sales Office
Second Floor, Nagar Shefali,
House No# 09, Road No# 17, Block E, Banani,
Dhaka 1213, Bangladesh
Phone: +880 1777775582-83 & 5585
Business hours: 10:00am to 04:00pm (Sunday-Thursday)
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Dubai Sales Office
Dnata Airline Centre, Sheikh Zayed Road,
Business Bay Area, Dubai
Phone : (+971) 04 7036782(Customer Support) /
(+971) 50 6326377
Business hours : Sunday – Thursday 9.00am to 06.30pm
Email: mahra.alfalasi@dnata.com
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Guangzhou Sales Office
Room W215, Pullman Guangzhou Baiyun International Airport,
No. 1 Airport Jiudian Road, Huadu District,
Guangzhou City, Guangdong Province,
P.R.C.
Phone : 86-020-36062297
Email: customercare.china@batikair.com.my
Business hours : Mon - Fri ( 9am to 6pm )
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Ho Chi Minh City Sales Office
53 Huynh Khuong Ninh, Da Kao Ward,
District 1, Ho Chi Minh City.
Phone : +84 28 3915 2022, +84 28 3915 2023.
Business hours : Mon - Fri 8.30am to 17.30pm,
Sat - 8.30am - 12.00pm
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Hong Kong Sales Office
Unit 2503 25/F, Island Place Tower,
510 King's Road, North Point, Hong Kong.
Phone : +852 3180 6683
General Enquiries Email: ODHelpdesk@pam.com.hk
Operating Hours: Monday to Friday (9:00am -5:45pm), Saturday and Sunday (Closed)
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Islamabad Sales Office
Batik Air
Pak Turk Center, 1-D, Unit 6,Block R, F6/G6
Jinnah Avenue, Blue Area, Islamabad.
Phone :(042) 3630 9671/2/3/4/5
Business hours: Monday - Friday 9.00am to 5.00pm
Email: info@kwgpk.com
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Karachi Sales Office
Batik Air
Ground Floor NHOWA Tower,
M.D.M. Wafai Road, Karachi-74200
Phone : (021) 3568-4012/3/4/6/7/8
Business hours : Monday - Friday 9.00am to 5.00pm
Email: info@kwgpk.com
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Kathmandu Sales Office
Ground Floor, GR Complex, House No. 531
Lazimpat, Kathmandu, Nepal
Phone : +977 1400 5205, +977 1 400 5206
Business hours: 9.00am to 5.00pm daily
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Lahore Sales Office
National Towers (Opposite Aiwan-E-Iqbal),
Egerton Road, Lahore - 54000
Phone: (042) 3630-9671/2/3/4/5
Business hours: Monday - Friday 9.00am to 5.00pm
Email: info@kwgpk.com
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Maldives Sales Office
Conceirge Group Maldives
5th floor, M.Perry Winkle
Haveeree Hingun, Male; 20334
Phone : +960 7377787
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Melbourne Airport Office
Melbourne International Airport - Tullamarine,
Level 2, Victoria 3045.
Phone : +61 383 263388
Operation hours : Everyday 5.00am to 12.00pm
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Bangkok Airport Office
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Mumbai Sales Office
Malindo Airways Sdn Bhd
Phone : (+91) 11 41714850
Business hours : Mon – Fri 9.30am to 17.30pm
Email : del.sales@batikair.com.my
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New Delhi Sales Office
903, Kailash Building,
26,Kasturba Gandhi Marg,
New Delhi-110001
Phone : (+91) 11 41714850
Business hours : Mon – Fri 9.30am to 17.30pm,
Sat 9.30am to 13.30pm
Email Sales : del.sales@batikair.com.my
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Phnom Penh Sales Office
No. 135E0, Preah Sisowath Quay,
Sangkat Wat Phnom, Khan Daun Penh
12200 Phnom Penh, Cambodia.
Phone : +855 23 969877, +855 23 969878
Business hours :Monday to Friday : 8.00am to 5.00pm / Saturday : 8.00am to 12.00pm
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Perth Airport Office
Perth International Airport,
Ground Level 1.60, 245 Horrie Miller Drive,
Terminal 1, Western Australia 6105.
Phone : +61 894 794101
Business hours : Only open during flight hours
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South Korea Sales Office
Reservation and Ticketing Office
18th floor, Eulji Hankuk Bldg., 50, Eulji-ro, Jung-gu, Seoul, Korea 04534
Phone : +82 775 7772
Email :odres@meebank.co.kr
Business hours :Monday to Friday, 9am - 6pm (GMT+9)
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Singapore Airport Ticketing Counter
Check in Row 1,
Changi Airport Terminal 3,
Singapore 819663
Business hours : 8am to 6pm daily.
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Singapore Sales Office
Reservation & Ticketing Office
61 Stamford Road
#01 - 07 Stamford Court
Singapore 178892
Business hours : Mon - Fri 9am to 6pm
Call Centre : +65 6339 6904
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Sri Lanka Sales Office
Batik Air, Jetwing House II, 46/26, Nawam Mawatha, Colombo 02, Sri Lanka
Phone : +94 0112 345 700 Ext 2179
Email :groupdesk.od@jetwing.lk (for group quires)
Business hours :Monday to Friday, 9am - 5pm
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Sydney Airport Office
Suite 3-1035, Level 3, International Terminal,
Sydney Airport, New South Wales 2020.
Business hours : 04.00am to 11.00am daily
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Taipei Sales Office
11F-5, No.142,
Sec. 3, Minquan E. Rd., Songshan Dist.,
Taipei ,Taiwan.
Phone : +886-2-8770-5008
Business hours : 09:00-12:30 /14:00-17:30
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Trichy Sales Office
New Integrated Terminal Building (NITB),
Trichy International Airport, Trichy 620007
Phone : +91 0431-2340209 / 2341772 / 7558152632
Business hours : Mon – Fri 9.30am to 5.30pm,
Sat 9.30am to 12.30pm
Email: trz.sales@batikair.com.my
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Mumbai Sales Office
Note : Kindly bear with us in the event our Counter Sales staff are engaged with customers and may not be able to attend to your call. In such an event, please contact our Call Centre at
Whatsapp:+62 811-1938-0888 (chat only) or call us again. We look forward to serving you. Thank You.