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Airport Closure!

16 August 2018
by Malindoair by Malindoair

Dear All,

In view of the closure of KOCHI (COK) International Airport, please refer to the Malindo Air travel advisory into and out of Kochi(COK) below:

Any guest holding a valid Malindo Air ticket to and from Kochi, issued on/before 15th August 2018 and travelling to Kochi between 15th August 2018 to 28th August 2018 and from Kochi between 16th August 2018 to 29th August 2018 are given the following options:

1. Changes to travel date (for the same destination)
• One (1) free change allowed to defer the travel date (not more than 3 months), subject to seat availability.
• Both change fee and fare difference will be waived
• All changes must be made prior to the original ticketed departure
• All details of the original ticket are to be shown on the new ticket including fare basis and fare calculation

2. Re-route to a different destination
• One (1) change allowed to re-route travel to / from TRV only
• Change fee & fare difference will be waived
• Ground transportation cost & HOTAC should be borne by the passengers (incase rerouting )
• All changes must be made prior to the original ticketed departure
• All details of the original ticket are to be shown on the new ticket including fare basis and fare calculation

Refund is permitted in terms of voucher only.



For further enquiries, visit www.malindoair.com, write in to Customer Care at info@malindoair.com or contact the Call Centre at (60)3-7841 5388 from 9am to 9pm daily.

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