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Malindo Air Pleads Not Guilty under the PDP Act 2010

21 February 2020
by Malindoair by Malindoair

Petaling Jaya, 21 February 2020  – Malindo Air confirms the court action taken by the authorities under the Personal Data Protection Act 2010. The airline has pleaded not guilty and is challenging the authorities on the nature of the charges being leveled at it. Coincidentally too, the court reprimanded the prosecution for one of the charges that was vaguely drafted which was then orally amended by the prosecution.

Malindo Air wishes to affirm that it has always acted with the utmost professionalism in dealing with the incident. We have extended our co-operation to all investigating agencies both here in Malaysia as well as with 22 other international personal data protection authorities wherein Malindo Air flies to.

As a responsible carrier, Malindo Air has also provided constant updates to all its passengers as well as all relevant authorities. All practical & reasonable steps had been taken and put in place to ensure the protection of our customers’ personal data. No payment/card details were leaked in the breach.

Accordingly, we believe that the charges against us are without merit & we intend to defend our position.



For further enquiries, visit www.malindoair.com, write in to Customer Care at customer_care@malindoair.com or contact the Call Centre at (60)3-7841 5388 from 8am to 10pm daily.

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