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Entry & Exit Requirements

Disclaimer: Kindly use information in this page as a guide only. Traveller should always refer to relevant board of authorities in the respective government of your destination country for the latest entry & exit requirements.

Batik Air will not be liable for any claims by passengers who are denied boarding or entry due to non compliance.


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MALAYSIA

Travellers arriving into Malaysia are required to undergo an Antigen Rapid Test Kit (RTK-Antigen) test if:-

  • Traveller have a history of travelling to China within the last 14 days of arrival into Malaysia, OR
  • Traveller have close contact with individuals who have travelled to China within the last 14 days of arrival into Malaysia, OR
  • Traveller exhibit influenza-like illness (ILI) or severe acute respiratory infection (SARI).

Samples will be sent for genome testing if they are found to be positive for Covid-19.
In addition, all travellers arriving into Malaysia will have to undergo temperature checks for fever upon arrival.

Kindly refer to MYSafeTravel AND Malaysia Ministry of Health (KKM) for latest update on Malaysia's entry & exit requirements.


AUSTRALIA

Starting from 5 Jan 2023, passengers entering Australia from China, Hong Kong, and Macao are required to undertake a COVID-19 test within 48 hours prior to departure, and to produce evidence of negative test result prior to boarding, and on arrival (if requested).

This applies to passengers entering Australia by air from China, Hong Kong, and Macao, either on a direct flight, or on a flight with stopover in another country before arriving into Australia.

Mandatory testing requirement does not apply to those who travel from China, Hong Kong, and Macao to another country and spend several days there prior to travelling to Australia.

If passenger is transiting Australia and directly travelling to an onwards destination, a negative result is not required.

Evidence of a negative COVID-19 Rapid Antigen Test (RAT) or any type of Nucleic Acid Amplification Test (NAAT), which includes Polymerase Chain Reaction (PCR) tests, prior to scheduled departure will be accepted.


Click here for more info.

Kindly refer to Australia authorities for latest information on entry & exit requirements.


THAILAND

Effective on 10 Jan 2023, international travellers arriving in Thailand are no longer required to present proof of COVID19 Vaccination(EXCEPT for China Mainland & India).

Travellers from China Mainland & India are required to present a negative RT-PCR test result before departure from Thailand, and should have health insurance covering at least 10,000 USD for COVID-19 treatment that covers the duration of stay in Thailand plus 7 additional days.

Business travellers (including flight crews and students) are required to have an official letter from the host or other form of insurance to cover such need.

Quarantine officer will perform random checks for proof of insurance of travellers from China Mainland & India.

Holders of Thai passports, and transit/transfer passengers are exempted from health insurance checks.

Click here for more info.

Kindly refer to Thailand Board of Authorities for the latest entry and exit requirements into Thailand.


INDIA

International passengers travelling from China, Hong Kong, Japan, South Korea, Singapore and Thailand to India to undergo mandatory RTPCR tests within 72 hours prior to departure and upload report on Air Suvidha portal from 1st January 2023. This is in addition to random 2% tests of all International Passengers on their arrival to India.

This will also apply to passengers transiting through countries mentioned above regardless of their originating countries before coming to any Indian Airport.

Click here for more info.

Kindly refer to India Board of Authorities for the latest entry and exit requirements into India.


PAKISTAN →  MALAYSIA

To avoid denial of entry into Malaysia due to immigration requirements, kindly ensure that return ticket purchased is in a single ticket / same ticket number (two separate tickets / ticket numbers are not allowed). Boarding pass may only be issued to passengers having the same ticket number (round trip). 

Click here for more info.

Kindly refer to relevant Board of Authorities for the latest entry and exit requirements into Malaysia.


SRI LANKA

General Guidance - Applicable to all arrivals via airports in Sri Lanka

  • Travellers are not required to produce COVID-19 vaccination certificate upon arrival. However, it is strongly recommended to have the vaccination certificate with traveller during they stay in Sri Lanka to produce to medical personnel when and if required.
  • Pre-departure testing is not required. If traveller present COVID-19 like symptoms, traveller may be subjected to PCR/RA testing by an authorised medical personnel.
  • Submission of Health Declaration Forms is not required.
  • Hospitalisation insurance cover is not required. However, if foreign nationals/travellers became COVID-19 positive after arriving to Sri Lanka, they should isolate for 7 days in a private hospital/hotel/place of residence. The cost of treatment/isolation should be borne by travellers.
  • Arrival Cards: Travellers must complete the "Arrival Card" (disembarkation card) online here.

Kindly refer to Sri Lanka Board of Authorities for the latest entry and exit requirements into Sri Lanka.


CHINA
  • Travellers must have undergo COVID-19 PCR test within 48 hours prior to departure (without stopover in another destination before arrival in China).
  • Travellers must submit negative PCR test result by filling an online Health Declaration Form via China Custom Website, and generate a QR code prior to boarding the last direct flight to China. Airline must verify the QR code at boarding gate of the last direct flight to China.

Kindly refer to China Board of Authorities for the latest entry and exit requirements into China.


TAIWAN
  • Travellers are not required to quarantine, however travellers are required to self-monitor for 7 days
  • Proof of negative pre-departure COVID-19 test result is not required.
  • Proof of COVID-19 vaccination is not required.
  • Travellers arriving in Taiwan on direct flights from China must fill out a health declaration form online (click here) 24 hours prior to departure, and undergo PCR test upon arrival at the airport.

Kindly refer to Taiwan Board of Authorities for the latest entry and exit requirements into Taiwan.


KOREA
  • Proof of negative COVID-19 test result and vaccination certificate are not required, EXCEPT for traveller whose traveller departing from China, Hong Kong, or Macao.
  • Traveller departing from China, Hong Kong, or Macao are required to show proof of negative result for COVID-19 antigen test taken at most 1-day prior to departure, or PCR test taken at most 2-days before departure. (This does not apply to traveller younger than 6 years old)
  • Traveller departing from China are required to undergo a COVID-19 test upon arrival at Korea, and quarantine for 7-days if tested positive.
  • Passenger MUST present a completed Q-code form. The form can be completed upon arrival, or before departure here.
  • All foreigners must have a K-ETA or a valid visa to enter Korea. K-ETA process can be completed here, or via K-ETA mobile app (this will take up to 72 hours)

Kindly refer to Korea Board of Authorities for the latest entry and exit requirements into Korea.


OTHER COUNTRIES

Kindly refer to respective authorities for latest covid-19 entry & exit requirements in the countries you are planning to visit.



DISCLAIMER:
The information herein is subject to the relevant Board of Authorities and operating stakeholders. Please note updates are done to its best efforts to ensure timeliness and accuracy. Passengers are reminded to check for the most recent updates with all the relevant authorities necessary for their entry and exit, to ensure they comply with the requirements. Batik Air will not be liable for any claims by passengers who are denied boarding due to non compliance.or any other related matters.

IMPORTANT NOTICE TO ALL PASSENGERS
• In view of the Covid-19 pandemic, countries across the globe are enforcing strict entry and exit restrictions on any inbound and outbound passengers into and from their territories as well as within their territories.
• Batik Air will, therefore, require all its passengers to duly ensure that they have the necessary documentation and permission (including but not limited to passports, travel documents, health certifications, travel history, visas, and any other applicable documentation or permission) to enter or exit the respective countries or states in a country, as required by the applicable laws, regulations, and rules.
• Passengers are also strongly reminded of applicable COVID-19 travel requirements which may include but not limited COVID-19 testing, COVID-19 test results, and COVID-19 travel authorization which may be required for applicable destinations.
• Batik Air will not be liable in any way whatsoever for you being denied entry by any authority nor responsible for any repatriation costs you may incur. You will also be liable to repay any fines/penalties imposed on us at your destination country or state for your denial of entry/exit.
Please be guided accordingly.

By Order of the Management,
Malindo Airways Sdn Bhd (1018546-W)
15 Oct 2020




For further enquiries, visit www.malindoair.com, write in to Customer Care at customer_care@malindoair.com or contact the Call Centre at (60)3‑7841 5388 from 9am to 6pm daily.

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