Baggage Allowance

The amount of checked baggage that you can take with you free of charge will vary according to the route, class of travel, terms and conditions of ticket. For most destinations, your free checked baggage allowance is determined by weight (Weight System).


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  • CABIN BAGGAGE

    Business Class
    Each passenger is allowed (2) two pieces of cabin baggage AND 1 laptop bag OR 1 handbag on-board. The main cabin baggage shall not exceed 36 x 56 x 23 cm and must not weigh more than 10kg.

    Economy Class
    Each passenger is allowed (1) one piece of cabin baggage AND 1 laptop bag OR 1 handbag on-board. The main cabin baggage shall not exceed 36 x 56 x 23 cm and must not weigh more than 7kg.

    Cabin baggage exceeding the dimension and weight or the number allowed, must be checked as check-in baggage.


  • CHECKED BAGGAGE

    FREE BAGGAGE ALLOWANCE 
    The amount of checked baggage that you can take with you free of charge will vary according to the route, class of travel, terms and conditions of ticket. For most destinations, your free checked baggage allowance is determined by weight (Weight System).

    Domestic & International Flights  
    Business Class - 40kg (for Boeing aircraft)
    Economy Class - 25kg (for Boeing aircraft) excluding DAC & CGP, 35kg
    Economy Class - 15kg (for ATR aircraft)

    BAGGAGE ALLOWANCE TIER BY ROUTE

    BOEING

    • Malaysia
    Route
    • Kota Kinabalu (BKI)
    • Kota Bharu (KBR)
    • Kuching (KCH)
    • Langkawi (LGK)
    • Penang (PEN)
    Business Class
    • 40kg Free
    • 40kg Free
    • 40kg Free
    • 40kg Free
    • 40kg Free
    Economy Class
    • 25kg Free
    • 25kg Free
    • 25kg Free
    • 25kg Free
    • 25kg Free

    Note: Should you exceed this amount, additional charges will be applicable as per the following rates:
    + Boeing aircraft (Domestic) - RM39.22 per kg


    • Australia
    Route
    • Perth (PER)
    • Brisbane(BNE)
    Business Class
    • 40kg Free
    • 40kg Free
    Economy Class
    • 25kg Free
    • 25kg Free

    Note: Should you exceed this amount, additional charges will be applicable as per the following rates:
    + KUL-Australia - RM 48 per kg
    + Australia-KUL - AUD 20 per kg
    + DPS- BNE - IDR 100,000 per kg
    + BNE-DPS - AUD 20 per kg


    • Bangladesh
    Route
    • Dhaka (DAC)
    • Chittagong(CGP)
    Business Class
    • 40kg Free
    • 40kg Free
    Economy Class
    • 35kg Free
    • 35kg Free

    Note: Should you exceed this amount, additional charges will be applicable as per the following rates:
    + KUL-Bangladesh - RM 48 per kg
    + Bangladesh-KUL - USD 18 per kg


    • Cambodia
    Route
    • Phnom Penh (PNH)
    Business Class
    • 40kg Free
    Economy Class
    • 25kg Free

    Note: Should you exceed this amount, additional charges will be applicable as per the following rates:
    + KUL-Cambodia - RM 48 per kg
    + Cambodia-KUL - USD 11 per kg


    • China
    Route
    • Guangzhou (CAN)
    • Haikou Meilan (HAK)
    • Sanya (SYX)
    • Wuhan (WUH)
    Business Class
    • 40kg Free
    • 40kg Free
    • 40kg Free
    • 40kg Free
    Economy Class
    • 25kg Free
    • 25kg Free
    • 25kg Free
    • 25kg Free

    Note: Should you exceed this amount, additional charges will be applicable as per the following rates:
    + KUL-China - RM 48 per kg
    + China-KUL - CNY 60 per kg


    • Hong Kong
    Route
    • Hong Kong (HKG)
    Business Class
    • 40kg Free
    Economy Class
    • 25kg Free

    Note: Should you exceed this amount, additional charges will be applicable as per the following rates:
    + KUL - Hong Kong - RM 48 per kg
    + Hong Kong - KUL - HKD 75 per kg


    • India
    Route
    • Amritsar (ATQ)
    • Delhi (DEL)
    • Kochi (COK)
    • Chennai (MAA)
    • Mumbai (BOM)
    • Tiruchirapally (TRZ)
    • Trivandrum (TRV)
    Business Class
    • 40kg Free
    • 40kg Free
    • 40kg Free
    • 40kg Free
    • 40kg Free
    • 40kg Free
    • 40kg Free
    Economy Class
    • 25kg Free
    • 25kg Free
    • 25kg Free
    • 25kg Free
    • 25kg Free
    • 25kg Free
    • 25kg Free

    Note: Should you exceed this amount, additional charges will be applicable as per the following rates:
    + KUL - India - RM 48 per kg
    + India - KUL - INR 1,000 per kg


    • Indonesia
    Route
    • Denpasar Bali (DPS)
    • Bandung (BDO)
    • Jakarta (CGK)
    • Medan Kuala Namu (KNO)
    Business Class
    • 40kg Free
    • 40kg Free
    • 40kg Free
    • 40kg Free
    Economy Class
    • 25kg Free
    • 25kg Free
    • 25kg Free
    • 25kg Free

    Note: Should you exceed this amount, additional charges will be applicable as per the following rates:
    + KUL - Indonesia - RM 48 per kg
    + Indonesia - KUL - IDR 100,000 per kg


    • Myanmar
    Route
    • Yangon (RGN)
    Business Class
    • 40kg Free
    Economy Class
    • 25kg Free

    Note: Should you exceed this amount, additional charges will be applicable as per the following rates:
    + KUL- Myanmar- RM 48 per kg
    + Myanmar-KUL - USD 11 per kg


    • Nepal
    Route
    • Kathmandu (KTM)
    Business Class
    • 40kg Free
    Economy Class
    • 25kg Free

    Note: Should you exceed this amount, additional charges will be applicable as per the following rates:
    + KUL - Nepal - RM 48 per kg
    + Nepal - KUL - USD 20 per kg


    • Pakistan
    Route
    • Lahore (LHE)
    Business Class
    • 40kg Free
    Economy Class
    • 25kg Free

    Note: Should you exceed this amount, additional charges will be applicable as per the following rates:
    + KUL - Pakistan - RM 48 per kg
    + Pakistan - KUL - PKR 2,100 per kg


    • Singapore
    Route
    • Singapore (SIN)
    Business Class
    • 40kg Free
    Economy Class
    • 25kg Free

    Note: Should you exceed this amount, additional charges will be applicable as per the following rates:
    + KUL- Singapore - RM 48 per kg
    + Singapore - KUL - SGD 30 per kg
    + PEN - Singapore - RM 48 per kg
    + Singapore - PEN - SGD 20 per kg


    • Sri Lanka
    Route
    • Colombo (CMB)
    Business Class
    • 40kg Free
    Economy Class
    • 25kg Free

    Note: Should you exceed this amount, additional charges will be applicable as per the following rates:
    + KUL- Colombo - RM 48 per kg
    + Colombo - KUL - LKR 2,500 per kg


    • Taiwan
    Route
    • Taipei (TPE)
    Business Class
    • 40kg Free
    Economy Class
    • 25kg Free

    Note: Should you exceed this amount, additional charges will be applicable as per the following rates:
    + KUL- Taiwan - RM 48 per kg
    + Taiwan - KUL - TWD 373 per kg
    + BKI - Taiwan - RM 48 per kg
    + Taiwan - BKI - TWD 373 per kg


    • Thailand
    Route
    • Bangkok (DMK)
    • Phuket (HKT)
    Business Class
    • 40kg Free
    • 40kg Free
    Economy Class
    • 25kg Free
    • 25kg Free

    Note: Should you exceed this amount, additional charges will be applicable as per the following rates:
    + KUL - Thailand - RM 48 per kg
    + Thailand - KUL - THB 400 per kg


    • Vietnam
    Route
    • Hanoi (HAN)
    • Ho Chi Minh City (SGN)
    Business Class
    • 40kg Free
    • 40kg Free
    Economy Class
    • 25kg Free
    • 25kg Free

    Note: Should you exceed this amount, additional charges will be applicable as per the following rates:
    + KUL - Vietnam - RM 48 per kg
    + Vietnam - KUL - USD 6 per kg


    ATR

    • ALL DESTINATION
    Route
    • Alor Setar (AOR)
    • Ipoh (IPH) ex-JHB
    • Johor Bahru (JHB)
    • Kerteh (KTE)
    • Kota Bharu (KBR)
    • Kuala Terengganu (TGG)
    • Langkawi (LGK)
    • Melaka (MKZ) ex-PEN
    • Penang (PEN)
    • Batam (BTH)
    • Pekanbaru (PKU) ex-MKZ
    Economy Class
    • 15kg Free
    • 15kg Free
    • 15kg Free
    • 15kg Free
    • 15kg Free
    • 15kg Free
    • 15kg Free
    • 15kg Free
    • 15kg Free
    • 15kg Free
    • 15kg Free

    Note: Should you exceed this amount, additional charges will be applicable as per the following rates:
    + ATR aircraft (Domestic) - RM39.22 per kg



  • NON-STANDARD BAGGAGE

    We understand that there may be exceptions from the normal items that are carried for flight travel. Malindo Air welcomes the following items as baggage within the following restrictions.

    1) PERISHABLES / SEAFOOD / FROZEN MEAT
    Perishables / Seafood / Frozen Meat are only accepted as cabin baggage, provided:
    • they are properly packed at source,
    • within the cabin baggage weight/size limitations,
    • package is complete with accurate marking, description and content labeling.

    NOTE: If dry ice is used to carry package as cabin baggage, a maximum of 2.5 kg of dry ice per passenger is permissible.


    2) SPORTS EQUIPMENT
    We accept sports equipment as checked-in baggage within the following limitations and subject to the followinng terms:


    3) BABY STROLLERS & MANUAL WHEELCHAIR
    Baby strollers and wheelchairs are carried free of charge and not taken into consideration for overall baggage allowance calculation. All baby strollers and wheelchairs will need to be tagged at check-in counters, under a LIMITED RELEASE TAG (LRT) which allows for usage up to the point of boarding gates.

    Passengers with wheelchairs that contain Lithium Batteries shall be accepted on board by following the handling guidelines for staff to facilitate passengers throughout their journey. Information requires advance notification and preparation. Battery must not exceed 300Wh. Ensure that wheelchair is in proper packaging and has correct marking and labeling.


    4) ELECTRONIC & ELECTRICAL ITEMS
    Regulations prohibit the use of any portable electronic devices that could interfere with navigational aid and communication system, both on the ground and in flight.

    i.Unacceptable equipment
    Items that must NOT be operated at any time:

    a) AM/FM radios
    b) Portable telephones or transmitters, cellular/mobile telephones
    c) Calculators with printer
    d) Personal/portable computers with printer
    e) Radio controlled toys
    f) Any equipment operating through an antenna
    g) Any other electronic equipment not mentioned as acceptable

    ii. Acceptable equipment
    Items that may be operated in phase of flight other than take off and landing:

    a) CD player
    b) Portable tape recorders/players/ walkman
    c) Hearing aids*
    d) Heart pacemaker*
    e) Electric shavers
    f) Pocket calculators (without printer)
    g) Personal computers (without printer)
    h) Electronic games
    i) Photographic equipment

    Note: *Except for hearing aids and pacemakers, acceptable electronic devices are prohibited from use during take-off, landing, and approach.


    5. LARGE MUSICAL INSTRUMENT / DIPLOMATIC BAG
    a) Small items e.g. a guitar, violin, saxophone, these items can be taken on board as hand carry (subject to hand carry limitations on size and weight). If the instrument is bulky and heavy, the items are acceptted under LIMITED RELEASE TAG with fragile labels and checked-in as checked baggage. Though we put in place all effort to ensure that your items are handled with care, If the instrument is expensive or of sentimental value you’re advised to purchase Travel Insurance coverage in the event the item is damaged unintentionally.

    b) Alternatively, large musical instrument e.g. cello in a carry case with a maximum height of 65inches (165cm) with base 10 x 18 inches (44x66cm) upper part with the zipper is 18x26 inches (44x66cm) and maximum weight 75kgs may be placed on an EXTRA seat which can be purchased at any nearest ticketing office.


    6. LIVE PLANTS AND FLOWERS
    We do not accept live plants and flowers as check-in nor as hand carry on our international flights. Only hand held bouquets are allowed in our cabin. Ensure the stem or ends of the bouquet are properly wrapped to avoid spillage of water that they are placed in. Water may cause damage to our aircraft and carry-on items belonging to other passengers should the bouquet be stored in the overhead locker.


    7. SYRINGES OR OTHER INJECTABLE MEDICATION
    Passenger that require the use of medical syringes or injectable medications during flight such as diabetics, or other passenger with documented proof of medical needs, are allowed to carry such items on board. These passengers must meet the following:

    a) hold a doctor’s certificate stating the medical need,
    b) unused syringes come together with medications such as insulin or insulin medication loaded in syringes,
    c) the syringes or injectable medications are professionally packed and labeled so that they can be identified,
    d) items are available at any time for security inspection such as X-ray check,
    e) used syringes must not be disposed off in the cabin; we would require you to take the syringe with you and discard upon disembarkment.


    8. ITEM CONTAINING LITHIUM BATTERIES.
    Unders the Provision of IATA Dangerous Goods Regulations, some items containing Lithium Batteries are accepted. However these items must be properly packaged and meet the requirements below:-

    1) Laptop – Less than 100Wh
    2) Electronic Ciggarete – <2 unit per passenger
    3) Wheelchair - <300Wh   
    4) Baby strollers - <300Wh
    5) Powerbank/spare dry batteries - <100Wh, <2g
    6) Dry Ice - <2.5kg


    9. PROHIBITED ITEMS
    Dangerous goods are articles or substances which are capable of posing a risk to health, safety, property or the environment. Below is the list of Dangerous Goods we adhere to as per regulation requirements.




  • Note :  All claims of mishandled bags, damaged or pilferage must be reported prior to leaving the baggage reclaim area or the concern airport vicinity. The validity of the PIR(Property Irregularity Report) will commence immediately upon passenger claimed bag is mishandle. Our baggage compensation policy for mishandled baggage follows the Warsaw and Montreal Convention as applicable. All Baggage related compensation claims will be settled within 60 Working Days.