Career


"We are looking for dynamic and highly motivated individuals to contribute to the growth of our airline."

If you would like to apply for a position, please email to hr@malindoair.com


Vacancies at Malindo Air

Expand all

Corporate Sales

  • Corporate Sales Manager
    Job Purpose:
    • In charge of maximizing Corporate sales of the company. The person sets realistic expectations and pushes through on these expectations with determination and drive to make company revenues grow as much as possible.
    • Responsible for the operations of a company’s sales force, development and implementation of annual sales, monitoring performance of teams and sales goals, and meeting with team members to ensure that business objectives are executed properly and right on schedule.
    • Responsible for effective sales and administrative support and execute job on time.
    • Accountable for sourcing new corporate accounts and servicing existing accounts and enhance quality revenue
    Responsibility:
    • To be in charge of training, managing and advising all salespeople.
    • To ensure that each team member meet individual goals the overall sales goal.
    • To create and submit daily sales reports to management.
    • To meet with important clients and scout for potential prospects regularly.
    • To represents the company at trade shows.
    • To do budget alignment implementation of incentives, selling strategies for Malaysia and network level.
    • Handling of all sales related data base
    Qualifications and Experiences:
    • Minimum Bachelor Degree.
    • Malaysian, 25 to 35 years old.
    • 3-5 years of sales experience.
    • Ticketing background, Travel, Airline, GSA experience would be advantage.
    • Willing to travel.
    • Outgoing and pleasant.
    • Able to work hard, independently or in team.
    • Able to learn fast and highly motivated
    • Able to work long hours and under pressure.
    • Good communication.
    • Proficient in Word, Excel, Power Point
Expand all

IFC

  • IFC Agent
    Job Responsibility:
    • To ensure safe and efficient catering operation.
    • To ensure excellent service to final customer (flight attendant).
    • To ensure that all items delivered and loaded onto Customers aircraft as per specification and requirement.
    • To ensure meal checklist is filling complete.
    • To lease with IFOCC to ensure that flights are checked and complete before leaving the catering unit.
    • To report every accident/incident occurring during a shift.
    • To foster team environment.
    • To maintain working areas spotlessly clean.
    • To carry out daily routine inspection (all equipment related to catering).
    • To maintain a close working relationship with customer personnel.
    • To maintain good relation with the relevant airport authority personnel.
    • To minimize Flight Attendant comments.
    Qualifications and Experiences:
    • Minimum SPM.
    • Malaysian, 20 to 30 years old.
    • Catering experience would be advantage.
    • MHigh discipline and self motivated.
    • Able to learn fast.
    • Able to work on shift.
Expand all

Revenue Management

  • Revenue Management Analyst
    Role:

    To secure highest possible revenue gain from our routes and flights by understanding and applying the underlying principles of supply and demand in the airline business. The analysis of historic and future booking activity is central to the Revenue Management process and Revenue Management Analysts use a variety of computer applications to aid in their analysis. The role involves close teamwork with the Revenue Management and Pricing team as well as Sales, Marketing, Commercial and Network Planning. Daily tasks performed in close relationship with Head of Revenue Management, who is responsible of the daily running of the revenue optimisation process you will be reporting to the Head of Revenue Management.

    Responsibilities:

    To maximize the revenue by implementing route selling strategy following guidelines agreed by and set out by the Head of Revenue Management and it includes:

    • Detailed and accurate management of our systems for accurate selling strategy.
    • Monitoring and adjusting the availability of fares daily flight by flight.
    • Manage flights monitoring competition and bookings to assure best optimal booking class mix.
    • Assure that right availability and prices are displayed in all distribution channels.
    • Feedback regarding route performance and opportunities through analysis to Management.
    • Preparation of route forecasts, budgets based on historic data, forward bookings and targets.
    • Analysing demand pattern, monitoring bookings and market trends.
    • Accountable for detailed Revenue Management System and Inventory management.
    • Liaise with Pricing, Sales, Marketing and Network to improve product and stimulate demand.
    Qualifications:
    • Degree in Mathematics / Statistics / Economics / Accounting-Finance or equivalent.
    • Strong analytical skills and problem solving skills.
    • Mathematics and statistics interest and ability.
    • Proficient in Excel.
    • Proven decision-making skills.
    • Self-motivated with attention to detail.
    • Ability to work in a fast paced environment.
    • Ability to work extended hours.
    • Ability to work under stress and time constrains.
    • A willingness to learn, a can do attitude and the enthusiasm to be part of a team.
    • Fluent in English.
    • Strong commercial awareness, effective interpersonal and communication skills
Expand all

Sales

  • Sales & Support Manager
    Job Purpose:
    • Responsible for effective sales and administrative support and execute job on time.
    • Accountable for key projects and GSA development and administration.
    Responsibilities:
    • To ensures sales operation functions with effective sales administration whilst indirectly contributing to the delivery of the sales revenue target. Also develops and enhances company’s relationships with travel trade, corporates, Country level heads, customers, government departments.
    • Responsible for budget alignment implementation of incentives, selling strategies for Malaysia and network level
    • Handling of all sales related data base
    • Manage and monitor Sales network sales performance and Regional Head’s performances. Provide support to Malaysia sales team network Sale Heads
    Qualification & Experience
    • Minimum Degree
    • Malaysian, 20 to 30 years old
    • 3-5 years of sales experience
    • Ticketing background, Travel, Airline ,GSA experience would be advantage
    • Willing to travel
    • Outgoing and pleasant
    • Able to work hard, independently or in team
    • Able to learn fast and highly motivated
    • Good communication
    • Proficient in Word, Excel, Power Point
Expand all

AIC

  • AIC Agent
    Job Purpose:
    • Responsible for ensuring the cleanliness in the flight
    Qualifications & Experiences:
    • Minimum SPM
    • Malaysian, 18 to 35 years old
    • Similar experience would be advantage
    • Housekeeping exposure would be advantage
    • High discipline and self motivated
    • Able to learn fast
    • Able to work on shift
Expand all

Tax Executive

  • Tax Executive
    Responsibilities:
    • Well verse in witholding tax, duty import, GST and other tax related matters
    • Analyzes accounts, prepares supporting spreadsheets/tax work papers
    • Prepares current year income tax provision
    • Prepares tax return extensions
    • Analyzes and prepares financial data for tax estimated Quarterly
    • Manages tax audits
    • Assists in transfer pricing analysis and documentation
    Qualification & Experience
    • Bachelor’s degree
    • 5+ years’ experience with tax accounting
    • Broad understanding income tax rules
    • Hands on experience tax compliance
    • Excellent verbal and written communication skills
    • Strong people management skills, this position requires an individual who is self-motivated and who takes ownership of assigned processes and projects.
    • Team player, ability to thrive in team oriented workplace that encourages active collaboration and cooperation to achieve continuous improvement and high performance.
    • Excellent quantitative skills, proficiency with Excel
    • Fast learner, able to work under pressure to meet deadline
    • Analytical skills

    Kindly apply by mentioning the position as the subject.

Expand all

AVSEC

  • AVSEC Manager
    Responsibilities:

    This position reports to the Head of AVSEC (Chief of Security). The objective is to ensure the safeguarding of international civil aviation against acts of unlawful interference. The overall purpose of the job is to ensure that all the key responsibilities are implemented as required by local and international governing bodies

    • Implementation of Security Program effectively through SeMS.
    • Regulatory compliance to local and international AVSEC requirements.
    • Set targets for staff and to provide the necessary coaching to further optimise performance.
    • Conduct internal compliance surveys, inspections, tests and audits system wide.
    • Investigate and assess operational security incidents.
    Qualifications and Experiences:
    • Minimum Diploma or any higher qualification would be advantage.
    • Malaysian, between 30 to 45 years old.
    • Min 6 years of similar experiences.
    • Ability to use MS Office and emails effectively.
    • Good communication and written capabilities in English and Malay.
    • Able to work under pressure and time constraint.
    • Able to make timely and accurate decision spontaneously.
    • Strong interpersonal and communication skills.
    • Able to head and lead a team.
  • AVSEC Executive
    Responsibilities:

    This position reports to the AVSEC Manager. The objective is to ensure the regulations, policies, procedures and work processes are inline and follow security requirement binding with NCASP and Airline Operator Security Programme and the company policies.

    • Responsible to ensure all the Security Documents update and as latest as new requirement by DCA AVSEC Malaysia.
    • Responsible to conduct an Internal Security Audit at all stations under Malindo Airways Sdn Bhd responsibility.
    • Follow all instruction from Head of AVSEC pertaining to security matter.
    • Updating all documents related with security requirement as latest instruction/amendment in NCASP.
    • To conduct Internal Security Audit to all stations under Malindo Airways Sdn Bhd.
    Qualifications and Experiences:
    • Minimum Diploma or any higher qualification would be advantage.
    • Malaysian, between 28 to 45 years old.
    • Min 4 years of similar experiences.
    • Ability to use MS Office and emails effectively.
    • Good communication and written capabilities in English and Malay.
    • Able to work under pressure and time constraint.
    • Able to make timely and accurate decision spontaneously.
    • Strong interpersonal and communication skills.
    • Able to head and lead a team.
  • AVSEC Supervisor
    Responsibilities:

    This position report to AVSEC Executive. The objective is to ensure the safeguarding of International civil aviation against acts of unlawful interference. The overall purpose of the job is to ensure that Malindo Air team operation adherence to routine task as assigned.

    • Security Operations.
    • Regulatory compliance on NCASP requirements.
    • Briefing and de briefing to staff for any issues.Conduct regulatory compliance system wide and communicate findings to Aviation Security Executive.
    • Investigate breach of company policy violations, internal fraud, theft and other criminal activities within the company.Facilitate Aviation Security (AVSEC) trainings as mandated by DCA Malaysia and other regulatory bodies.Investigate and assess operational security incidents.
    Qualifications and Experiences:
    • Minimum Diploma or any higher qualification would be advantage.
    • Malaysian, between 28 to 45 years old.
    • Min 3 years of similar experiences.
    • Ability to use MS Office and emails effectively.
    • Good communication and written capabilities in English and Malay.
    • Able to work under pressure and time constraint.
    • Able to make timely and accurate decision spontaneously.
    • Strong interpersonal and communication skills.
    • Able to head and lead a team.
Expand all

Station Manager

  • Subang Station Manager
    Responsibilities:
    • To manage, administer and monitor Subang Operations performance as determined by the company.
    • To ensure that every aspect of regulatory requirements relating to Safety, Security and Quality are met and complied. The safe operation at stations, level of station compliance to the regulatory requirements and conformance to the policy and procedures is vital for the smooth operations of Malindo Air.
    • Responsible for general administration of the station which encompasses asset management, administrative and managing human resource activity at station.
    • To ensure that the manpower strength to handle operations at station is sufficient and effective depending on flight frequency and flight schedule. This requirement applies to all services provided by external service providers as well as per the agreed Standard Ground Handling and Service Level Agreement (SLA)
    • To ensure the actual duty hours and shift cycle is compliant to the company rules as well as the local labor law.
    • To ensure that all staffs including external service providers attend Initial, Mandatory, Recurrent and job related courses.
    • To maintained for all arrival and departure flights which contains signed copy of load sheet, completed load plan/instructions, fuel chit, NOTOC, General Declaration (if applicable) passenger and cargo manifest and shall be retained for six months.
    Qualification & Experience
    • Minimum Diploma or any higher qualification would be advantage
    • Malaysian, between 30 to 45 years old
    • Min 7 years of airport experience (Ground Operation exposure would be advantage)
    • Ability to use MS Office and emails effectively
    • Good communication and written capabilities in English and Malay
    • Able to work under pressure and time constraint
    • Able to make timely and accurate decision spontaneously
    • Strong interpersonal and communication skills
    • Able to head and lead a team
Expand all

Cargo

  • Cargo/Sales Reservation Executive
    Responsibilities:
    • To ensure safe and secure cargo operations at all times
    • Coordinate cargo space allocation with sales department, cargo operations, and flight operations.
    • Track and resolve shipping, warehouse, and carrier shipping errors, as well as damaged products claims by following general guidelines and seeking manager authority for exceptional or high cost deviations.
    • Daily monitoring of inventory, determines re-supply requirements and schedules shipments at terminal locations.
    • Build and manage relationships with carriers and dispatchers.
    • Ensure tracking and tracing procedures are followed.
    • Handle inbound customer calls for load tracing, load change requests, and status updates.
    • Initiation of outbound customer contact for late notification, reschedule requests, and additional load information.
    • Accurately enter orders and dispatching load in an efficient manner.
    • Track shipments from origin to final delivery according to guidelines.
    • Provide assistance along with any special customer requirements.
    • Develop and maintain vendor/carrier relationships.
    • Responsible to report SHOR in the event a finding of non-safety compliance is detected.
    • Undergo training program as per organization requirements.
    • To maintains and expands business in the assigned area negotiates agreements and resolves potential issues or problems with customers.
    • To expands existing or current customer base by recognizing and involving top cargo agents within the area
    • To develops business plans to maximize cargo revenues , products and services in the area to magnify market influence and generate future sales.
    • To prepares, monitors and controls budget to ensure compliance with set targets and market evaluation in the network with management reports for performance evaluation.
    • To develops sales network and price structure to attain targets and increase revenues implements customer service procedures to ensure customer satisfaction.
    Qualifications and Experiences:
    • Minimum SPM
    • Malaysian, 18 to 35 years old
    • Cargo Sales exposure would be added advantage
    • Ability to use MS Office and emails effectively
    • Good communication and written capabilities in English and Malay
    • Computer Literate
    • Good in producing Cargo based reports
  • Cargo Duty Manager
    Responsibilities:
    • Oversee overall operation both terminal and warehouse
    • Rostering and manpower planning
    • Ensuring safety and security requirements
    • Willing to learn and adapt to new standards operating procedures
    Qualifications and Experiences:
    • Minimum SPM or any higher qualification would be advantage
    • Malaysian, 18 to 35 years old
    • Cargo exposure would be added advantage
    • Min 3 years of experience in airline industry
    • Ability to use MS Office and emails effectively
    • Good communication and written capabilities in English and Malay
Expand all

IT

  • Network Manager
    Roles and Responsibilities: :
    • Accountable for issues reported by Business within agreed service level agreements
    • Prioritizes issues for resolution.
    • Provides guidance and guidelines on IT process and procedures.
    • Share knowledge and technical guidance when required.
    • Design, establish, and maintain a secure and resilient network infrastructure for local and wide area connectivity and remote access.
    • Participate in vendor contract negotiations for all new equipment purchased.
    • Manages the day-to-day operations of networking team.
    • Assess and anticipate networking needs and recommends appropriate action and resources.
    • Supports Job Functions outside of assigned role when necessary.
    • Qualifications :
    • Malaysian, with minimum 10 years experience in similar industry
    • Degree in Information Technology, Computer Networking or equivalent
    • Cisco Certified Network Administrator (CCNA) or similar from Cisco
    • Good interpersonal and communication skills
    • Good communication and written capabilities in English and Malaysia
  • Senior IT Executive
    Roles and Responsibilities: :
    • Responsible for issues reported by Business within agreed service level agreements.
    • Conducts daily operations for job function, according to standard operating procedures.
    • Provides guidance and guidelines on IT process and procedures.
    • Share knowledge and technical guidance when required.
    • Supports Job Functions outside of assigned when necessary
    • Qualifications :
    • 7+ Years Experience
    • Degree in Information Technology or equivalent
    • Desired: Web and Database programming experience
    • Desired: Project Lead/Management
    • Good interpersonal and communication skills
    • Good communication and written capabilities in English and Malaysia
Expand all

Licensed Aircraft Engineer

  • Aircraft Engineer
    Requirement :
    • Malaysian Citizen Only.
    • Hold valid DCA Malaysia Part 66 B1.1 or B2.
    • Certifying as LAE and Current on B737NG and/or ATR72-600 rating or non-type rated.
    • Age : Not more than 50 years.
    • Certifying B737NG and/or ATR72-600 within last 6 month for type rated applicants.
    • State explicitly years of signing experience in resume for type rated applicants.
    • Application to be Submitted to HR email together with copy DCAM License, current company approval, and evidence of current on Human Factor, Fuel Tank Safety, EWIS, Air Legislation and Safety Management System.
    Email subject heading ( Code )

    B737NG B1.1 - ODB737B1
    B737NG B2 - ODB737B2
    ATR72 B1.1 - ODATR72B1
    ATR72 B2 - ODATR72B2
    both B737NG and ATR72 B1 - ODB737ATR72B1
    both B737NG and ATR72 B2 - ODB737ATR72B2
    Non type rated B1- ODNONRATEDB1
    Non type rated B2- ODNONRATEDB2

Expand all

Flight Attendant

  • FLIGHT ATTENDANT
    Responsibilities:
    • To ensure cabin safety under the overall authority and responsibility of the Commander. ( ie: The safety of the passengers and security of cabin load and galley)
    • Maintaining a through working knowledge of Flight Attendant emergency drills and procedures, as laid down in the Safety Emergency Procedures (SEP) Manual. In the event of an emergency, Flight Attendant is responsible to the Commander for putting into effect of the relevant procedures and emergency drills.
    • Report to the SFA/Commander any incident that has endangered or could have endangered the safety of the operations.
    • Being thoroughly familiar with all Company aircraft galley equipment, catering stowage’s and passenger amenity equipment and their operation.
    • Ensure to maintain the high standards and good appearance at all time.
    • To adhere to all CIQ requirements.
    Qualification & Experience
    • Age 19-35 years old
    • Height > 157 cm
    • Weight below 60kg
    • SPM credit in English & Bahasa Melayu
    • Must be fluent in English & Bahasa Melayu
    • Willing to be based in Kuala Lumpur
Expand all

Call Centre

  • CALL CENTRE AGENT
    Main objective:
    • The main objective of the department is to maximise Sales and ensure customers receive appropriate and timely responses
    Responsibilities:
    • Handling calls related to flight bookings, complaints and Product and Services
    • Complete Sales transactions of flight bookings and upsell Malindo Products and Services
    • Identify, research and resolve customer issues
    • Follow-up on customer inquiries
    • Investigate and escalate billing issues
    • Prepare Call Reports
    Qualification & Experience
    • Minimum SPM or Diploma
    • Malaysian, 18 to 35 years old
    • Good communication skills
    • Basic typing, phone and computer navigation skills
    • Ability to work independently
    • Fluent in Oral and Written English & Bahasa Malaysia
    • Shift Duty hours