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Malindo Air COVID-19 Travel Waiver Options

Government entry/exit travel restrictions due to COVID-19 pandemic have resulted in cancellation and rescheduling of Malindo Air's planned operations.
As a result, Malindo Air has arranged for Waivers for those holding tickets during the affected periods which will allow Re-booking or Refund options.
In order to exercise the waiver options, passengers are required to contact the airline immediately and complete the rebooking or refund process before the scheduled departure time of the flight.

IMPORTANT NOTE: The waiver will not apply post the scheduled departure time of the flight after which the normal Terms and Conditions of the ticket will apply.

For further enquiries, visit www.malindoair.com, write in to Customer Care at customer_care@malindoair.com or contact the Call Centre at (60)3-7841 5388 from 9am to 6pm daily or India Customer Care at +91 1141714850 Mon to Fri 930 am to 530 pm or email info_india@malindoair.com

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