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Malindo Air COVID-19 Travel Waiver Permitted

The governments of many countries are imposing operating restrictions on Malindo Air which continues to disrupt our planned operations. The cancellation and rescheduling of flights is a direct result of the on-going COVID-19 pandemic. Flight changes will incur the collection of the fare difference.
These conditions also apply to the periods published below as well as to current and new government directives issued directly to the airline, from time to time.
Malindo Air is closely monitoring the developments and has arranged for waivers for those whose travel plans are affected for immediate travel. Passengers are permitted to cancel their bookings for the travel dates specified and will be offered the following:

1. Notice of cancellation must be a minimum of 72 hours before the scheduled departure time.
2. 1x Change Fee waived and Fare Difference applies

The information herein is subject to relevant regulations and operating stakeholders. As such, please note updates are done to the best possible to ensure accuracy and timeliness.

For further enquiries, visit www.malindoair.com, write in to Customer Care at customer_care@malindoair.com or contact the Call Centre at (60)3-7841 5388 from 9am to 6pm daily.

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