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MALINDO AIR WAIVER POLICY

17 March 2020
by Malindoair by Malindoair

Petaling Jaya, 17 March 2020 - updated

In view of the number of directives issued by various countries including Malaysia, impacting travel entry/exit conditions, Malindo Air is offering the following options to provide added flexibility to its passengers.

This waiver will cover all Malindo Air International flights as well as domestic flights between KUL and Sabah/Sarawak. Peninsular Malaysia domestic flights are not included in this waiver.

A. Eligibility:

• Malindo Air tickets issued on or before 17 March 2020 for travel between 17 March 2020 and 31March 2020

B. Booking Options:

• 1x Free Of Charge (FOC) change permitted per passenger to move the travel date within 12 months at no cost subject to seat availability.

C. Refund Option:

• Refunds is permitted in terms of travel voucher

• Redemption of voucher must be within 6 months of voucher date

• Travel date is based on seat inventory range of 11 months ahead of redemption date




For further enquiries, visit www.malindoair.com, write in to Customer Care at customer_care@malindoair.com or contact the Call Centre
at (60)3-7841 5388 from 8am to 10pm daily.
or India Customer Care at +91 1141714850 Mon to Fri 930 am to 530 pm or email info_india@malindoair.com

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